How it works · 02 of 03
One definition per KPI
Every KPI has its definition and its formula written down, so the whole team reads the same figure the same way. Where there's more than one way to calculate it, like Occ with or without OOO, you choose your hotel's and it's recorded.
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Occ
Rooms sold ÷ rooms available × 100. With or without OOO: you choose.
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ADR
Room revenue ÷ rooms sold.
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RevPAR
Room revenue ÷ rooms available.
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TRevPAR
Total hotel revenue ÷ rooms available.
Terms on this screen
Every term, defined.
- KPIKey Performance Indicator
- Metric that measures the hotel's performance.
- OccupancyOccupancy rate
- Share of available rooms sold for the commercial stay period.
- FormulaRooms sold ÷ rooms available × 100
- OOOOut of Order
- Blocked for repairs or works: removed from sellable inventory.
- Rooms available
- Rooms that can be sold: physical rooms minus OOO.
- FormulaPhysical − OOO
- ADRAverage Daily Rate
- Average room revenue earned per room sold.
- FormulaRoom revenue ÷ rooms sold
- RevPARRevenue per Available Room
- Room revenue generated per room available for sale.
- FormulaRoom revenue ÷ rooms available
- TRevPARTotal Revenue per Available Room
- Total hotel revenue per available room.
- FormulaTotal revenue ÷ rooms available
- Physical rooms
- Every room in the building, sellable or not.
- Rooms sold
- Rooms with a reservation for the night.
Carry on from here
The rest of Holdera.
Next step
Open it up and then let's talk.
The demo dashboard is open, no sign-up needed. If it fits, tell us which PMS you use and how many rooms you have.
The linked screens are from the demo dashboard: a fictitious 100-room hotel. No figure belongs to a real hotel.