Guest journey

Guests

How arrivals, stays and departures are moving through the hotel—aggregates first, individual context only when service needs it.

Thursday 15 January 2026 · 14:30Demo data

Arrival → Lobby → Check-in → Room → Hotel services → Departure

0119Due in
023Waiting
032Checking in
044Arrived
0542In house
061Due out

Arrival now

Five parties are at the front of the journey

Waiting in Lobby
3
Check-in active
2
Due in · next hour
5
Due in · later
5

Service context · fictional records

Only the detail needed to coordinate

  • Lina R.Waiting · To assign

    Room is being inspected; reception has offered luggage storage.

    15–17 Jan · 2 nights · Fictional Demo Hotel record
  • Amir K.Checking in · Room 506

    Digital registration complete; key preparation in progress.

    15–16 Jan · 1 night · Fictional Demo Hotel record
  • Maya P.In house · Room 402

    Restaurant booking at 19:30; no open service case.

    14–18 Jan · 4 nights · Fictional Demo Hotel record

Demo sourcedemo-guest-flow-v1Aggregate guest-flow facts plus a few fictional service records.