Loyalty, CRM & Guest Retention · P3

Loyalty Member Share

Share of eligible stays associated with a loyalty member.

Future capabilityNot availableCRM/loyalty and PMS source

Definition

What it means

Formula
Loyalty-member Stays / Eligible Stays x 100
Unit
percent
Definition status
REFERENCE ONLY
Version
catalog-v1

Added by the hotel-team product brief; not represented as a named metric in the supplied four-page guideline.

Readiness

What the property needs

Loyalty membership and privacy-safe stay linkage are required.

  • Missingloyalty membership
  • Missingeligible stays

Source neededCRM/loyalty and PMS source

Origin & context

Where it comes from

Source domains
CRM · PMS
Current origin
No value
Runtime
Holdera Demo Hotel
Back to MetricsThis definition is not scenario-enabled.