Revenue Management & Financial Performance · P1
Cancellation Rate
Share of eligible reservations cancelled under a declared cohort definition.
Missing inputsNot availablePrivacy-reviewed PMS reservation-detail source
Definition
What it means
- Formula
Cancelled Reservations / Eligible Reservations x 100- Unit
- percent
- Definition status
- REFERENCE ONLY
- Version
catalog-v1
Added by the hotel-team product brief; not represented as a named metric in the supplied four-page guideline.
Readiness
What the property needs
Reservation status history and a validated cohort definition are required.
- Missingreservation status
- Missingcohort definition
Source neededPrivacy-reviewed PMS reservation-detail source
Origin & context
Where it comes from
- Source domains
- PMS
- Current origin
- No value
- Runtime
- Holdera Demo Hotel
Back to MetricsThis definition is not scenario-enabled.